A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations – whether in the boardroom or at home.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
Summary of Never Split the Difference
“Never Split the Difference” by Chris Voss is a negotiation guide based on the author’s experience as an FBI hostage negotiator. The book emphasizes the importance of tactical empathy, active listening, and calibrated questions in negotiations. Voss introduces techniques like mirroring and labeling to build rapport and defuse tension. He stresses the significance of understanding the other party’s emotions and perspectives to reach mutually beneficial agreements. The book also advises on managing emotions and setting boundaries during negotiations. By employing these strategies, readers can become more effective negotiators in various situations, whether in business, personal relationships, or everyday interactions.
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